Privacy Policy
Marsad Group LTD respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or services.
By accessing our website or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
- Name
- Email address
- Phone number
- Company/practice name
- Billing and payment information
- Any information you provide through contact forms or communication channels
1.2 Business & Technical Information
- Website URLs
- Advertising account data (Google Ads, Meta, etc.)
- Analytics and performance data
- Login access provided by the client
- IP address, browser type, device information, and usage data
2. How We Use Your Information
We use the collected information to:
- Provide and manage our services
- Communicate with clients and respond to inquiries
- Prepare reports, strategies, and campaigns
- Process payments and invoices
- Improve our website and services
- Comply with legal and regulatory obligations
3. Legal Basis for Processing (GDPR)
We process personal data based on one or more of the following:
- Client consent
- Contractual necessity
- Legal obligations
- Legitimate business interests
4. Healthcare Clients & Patient Data (HIPAA)
Marsad Group LTD provides marketing services to U.S. dental and medical practices. This Privacy Policy governs data collected through our own website (marsadgroup.co) and our direct business relationship with clients — it does not cover patient health information held by our clients’ practices.
When our services involve access to systems that may contain Protected Health Information (PHI) — such as a client’s website analytics, booking system, or CRM — we operate under the following principles:
- We do not seek, store, or process PHI beyond what is strictly necessary to deliver marketing services.
- Where required, we enter into a Business Associate Agreement (BAA) with the client, governed by HIPAA, separate from this Privacy Policy.
- We use server-side tracking and privacy-safe analytics configurations for healthcare clients to reduce the risk of PHI exposure to third-party platforms.
Our clients (the practices) remain the HIPAA Covered Entity and are responsible for their own compliance obligations toward their patients.
5. Data Sharing & Disclosure
We do not sell or rent personal data. Information may be shared only with:
- Internal team members working on the project
- Trusted service providers (hosting, analytics, payment gateways)
- Advertising and marketing platforms required to deliver services
- Legal authorities if required by law
All third parties are required to maintain data confidentiality.
6. Data Storage & Security
- Data is stored securely using appropriate technical and organizational measures.
- Access is limited to authorized personnel only.
- We take reasonable steps to protect data from loss, misuse, or unauthorized access.
However, no online system is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill contractual obligations
- Comply with legal requirements
- Resolve disputes
- Maintain business records
8. Your Data Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Request correction or update
- Request deletion of your data
- Withdraw consent
- Object to data processing
- Request data portability
Requests can be submitted via our contact details below.
9. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve user experience
- Analyze website traffic
- Optimize marketing performance
You can manage or disable cookies through your browser settings.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
11. Changes to This Policy
Marsad Group LTD reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated date.
12. Contact Us
For any questions about this Privacy Policy, contact us at Contact@MarsadGroup.co.